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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hesh Trotter

Hesh Trotter

August 20, 2024

5  out of  5
rating by Hesh Trotter
"I've been with Kerri for at least 20 years. They have always looked out for me, and taken care of all my questions. I couldn't ask for better."
We responded:
"Hesh, thank you for your loyalty over the past 20 years. I'm happy to know that our office has been able to address your questions and look out for you. We're always here to help with any future needs. - Kerri Miene - State Farm Insurance Agent, Irving, TX"
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Luz Bermudez

August 17, 2024

5  out of  5
rating by Luz Bermudez
"Good experience"
We responded:
"Hey Luz, Thanks for the great review! I'm glad you had a good experience with us. If you need anything else, feel free to reach out. - Kerri Miene - State Farm Insurance Agent, Irving, TX"
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Elva Ibarra

August 13, 2024

5  out of  5
rating by Elva Ibarra
"Son muy amables yo hetratado con magaly es una persona muy Profesional y muy amable resulven todas tus dudas y te alludan hagarran buenos precios."
We responded:
"Hola Elva, ¡Gracias por sus amables palabras! Estamos muy contentos de saber que Magaly le ha brindado un servicio profesional y amable. Nos alegra que haya encontrado buenos precios y que todas sus dudas hayan sido resueltas. ¡Estamos aquí para ayudarle siempre! - Kerri Miene - State Farm Insurance Agent, Irving, TX"
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yolanda pineda

August 13, 2024

5  out of  5
rating by yolanda pineda
"Kerri miene le agradezco por su esfuerzo y buen servicio muy buena persona, atiende muy bien sus empleados, nunca hemos tenido ningún problema, muchas gracias."
We responded:
"¡Gracias por las cinco estrellas, Yolanda! Nuestra oficina está aquí para servirle cuando nos necesite. Es un honor para nosotros que haya escogido nuestra oficina para proteger lo que más importa."
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Rigoberto Pineda

August 13, 2024

5  out of  5
rating by Rigoberto Pineda
"Kerri miene es una excelente persona Hemos estado con esta aseguranza por 15 años y nunca hemos tenido problemas,muchas gracias por su buen y excelente servicio."
We responded:
"¡Nos encanta ver reseñas como esta! Gracias Rigoberto, por tomarse el tiempo para contarnos su experiencia con nuestra Agencia de seguros. ¡Esperamos poder ayudarlo a satisfacer sus necesidades de seguro en los próximos años! "
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Betina Aguirre

August 12, 2024

5  out of  5
rating by Betina Aguirre
"Hoy visite las oficinas y me atendieron super amables me toco con la señorita Caro. Me consiguió un precio adecuado para mi vehículo .. Gracias..."
We responded:
"Hola Betina, Gracias por su comentario! Me alegra saber que Caro le atendió tan bien y que encontro un precio adecuado para su vehículo. Estamos aquí para ayudarle con cualquier otra cosa que necesite. - Kerri Miene - State Farm Insurance Agent, Irving, TX"
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Pam Posey

August 9, 2024

5  out of  5
rating by Pam Posey
"Kerri and Magaly have been wonderful to work with. I was involved in a horrible accident and they took care of me and all the details, all the way through this experience. I really appreciate all their help and kindness. I would recommend them to anyone! Pam Posey"
We responded:
"Hey Pam, thank you so much for your kind words! I'm so glad Magaly could be there for you during such a tough time. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out! - Kerri Miene - State Farm Insurance Agent, Irving, TX"
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Zaida Ortuno

August 8, 2024

5  out of  5
rating by Zaida Ortuno
"I honestly never had my own car insurance due to being so costly. Kerri Miene and the staff were very helpful to find the best policy for me specially having a few tickets on me. Their communication among them to recognize their customers and hospitality is magnificent. Definitely would recommend to my family and friends."
We responded:
"Hey Zaida, thanks a lot for your awesome review! I'm glad we could help you find the best policy, especially with a few tickets on your record. Our team works hard to provide great communication and hospitality. We appreciate your recommendation to family and friends! If you need anything else, we're here for you. - Kerri Miene - State Farm Insurance Agent, Irving, TX"
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Linda Rodz

August 8, 2024

5  out of  5
rating by Linda Rodz
"Great people helpful one on one service"
We responded:
"Hi Linda! Thanks so much for your awesome review! We're glad you enjoyed the one-on-one service. If you need anything else, we're here for you! - Kerri Miene - State Farm Insurance Agent, Irving, TX"
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Marisa Serrano

August 8, 2024

5  out of  5
rating by Marisa Serrano
"This is the best insurance I’ve been with Kerri for more than 20 years!"
We responded:
"Hey Marisa, Wow, 20 years! I'm so glad you've been with us for so long! Your trust and loyalty mean a lot. If you ever need anything, we're always here for you! - Kerri Miene - State Farm Insurance Agent, Irving, TX"
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Marcus Coronado

August 8, 2024

5  out of  5
rating by Marcus Coronado
"I’ve always had great customer service from this branch. More than 10 years of service and never an issue getting info clarification. Always easy to get in touch with and easy to work with."
We responded:
"Hey Marcus, thanks a bunch for your awesome review! We're so glad to have been able to provide you with great customer service for over 10 years. It's fantastic to know that getting info clarification and staying in touch has been easy for you. We're always here to help with anything you need! - Kerri Miene - State Farm Insurance Agent, Irving, TX"
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Raul Campos

August 7, 2024

5  out of  5
rating by Raul Campos
"For me this insurance company and agency is one of the best I've dealt with. I recently had an accident and they were very helpful and resolved my claim very fast and kept me updated every step of the way. I highly recommend this insurance company."
We responded:
"Hey Raul, Thanks a lot for the awesome review! I'm really glad we could help you out quickly and keep you updated during your claim process. Your recommendation means a lot to us! If you ever need anything else, we're here for you. - Kerri Miene - State Farm Insurance Agent, Irving, TX"
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Linda Connor

August 7, 2024

5  out of  5
rating by Linda Connor
"Kerri Miene- Meets and exceeds expectations PLUS Kerri is smart. I’ve been with State Farm for over 40 years, so I am one of those loyal customers. I have had a few agents over the years, maybe a couple who were most interested in earning the commission (don’t settle for this kind). Kerri is most interested in helping me out ( Like a good friend) AND she knows her product."
We responded:
"Linda, this is so kind to share with the world! Thank you, we do try hard to help with whatever you need and to meet whenever you need to. It’s been an honor to know you all this time and I look forward to decades more of our partnership and friendship!"
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Yesenia Nunez

August 7, 2024

5  out of  5
rating by Yesenia Nunez
"Kerri and her staff always does anything to help me with any questions I have regarding my house insurance and my car insurance I been a customer since 2013 I will never change my insurance thank you for the amazing person you are may god bless , staff and family"
We responded:
"You’re so sweet, Yesenia! We truly enjoy working with you and your family and we really appreciate your trust in our team. Your recommendation means the world to us! 😀- Kerri Miene State Farm Agent - Irving, TX"
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Tiffany Pearson

August 7, 2024

5  out of  5
rating by Tiffany Pearson
"I recently had the pleasure of speaking with Magaly and was thoroughly impressed. The customer service was exceptionally professional, ensuring that all my concerns were addressed with the utmost courtesy and efficiency. My request was fulfilled promptly. This State Farm location has been serving my family for over 15 years thanks to their attention to detail and commitment to excellence. Highly recommend!"
We responded:
"Hi Tiffany! And thank you for recognizing what a treasure our Magaly is! We truly appreciate your feedback and love working with your family's insurance all these years. You are a special part of our agency! - Kerri Miene State Farm Agent - Irving, TX"
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hos kim

August 6, 2024

5  out of  5
rating by hos kim
"Awesome 24/7 customer service. Very knowledgeable. Good deals too."
We responded:
"Thanks for the awesome review! I'm glad you're satisfied with our 24/7 customer service and knowledgeable team. We always aim to provide good deals! If you need anything else, feel free to reach out anytime. - Kerri Miene - State Farm Insurance Agent, Irving, TX"
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Jason Lowe

August 6, 2024

5  out of  5
rating by Jason Lowe
"Kerri is a Great Agent with very responsive staff. Rico is amazing."
We responded:
"Thank you, Coach! We appreciate your recommendation and everything you do to support our agency. Thank you for Rico 😀 We truly appreciate your business and your trust in us!"
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Sandra Ruiz

August 6, 2024

5  out of  5
rating by Sandra Ruiz
"Misael Rico is a great agent! Very professional, kind and takes care of our insurance needs. 100% recommended."
We responded:
"Hi Sandra! Thanks a bunch for your awesome review! I'm so happy to hear that Misael has been professional, kind, and attentive to your insurance needs. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out. - Kerri Miene - State Farm Insurance Agent, Irving, TX"
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Willie DeBerry

August 6, 2024

5  out of  5
rating by Willie DeBerry
"Kerri is great! She and her staff gave provided our family with courteous and professional service for many years. You are treated like family! Willie & Sharon DeBerry"
We responded:
"Hi Willie & Sharon! I'm so happy to hear that you feel like family with us! Our team always strives to provide courteous and professional service. Thank you for being with us for so many years! If you ever need anything, we're here for you. - Kerri Miene - State Farm Insurance Agent, Irving, TX"
Profile photo of Alonzo Alonzo

Alonzo Alonzo

August 5, 2024

5  out of  5
rating by Alonzo Alonzo
"Magaly helped me on my new insurance policy auto and home and she is great!!! I saved so much compared to Allstate and progressive."
We responded:
"We agree! Magaly is a fabulous team member, and we are so happy you found your way to our agency. We look forward to helping you and your family for years to come. 🤗"
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Barbara Hernandez

August 5, 2024

5  out of  5
rating by Barbara Hernandez
"If you are looking for a State Farm agent that listens to you and works with you then you need to go see Kerri Miene on O’Connor rd. Her staff is also very helpful & knowledgeable, I just spoke with Ricco today & he answered my questions & took a payment over the phone. I highly recommend checking them out!"
We responded:
"Thank you, Ms. Barbara, for recommending us! We always enjoy working with you and your family on your auto and home insurance and we appreciate you so much!"
Profile photo of Omar Wardani

Omar Wardani

June 8, 2024

5  out of  5
rating by Omar Wardani
"Kerri is amazing! She takes care of her clients and is very professional."
We responded:
"Omar, your review is greatly appreciated! I'm pleased to hear that you found my service professional and attentive. Ensuring my clients are well taken care of is my top priority. Thank you for your kind words! Kerri Miene - State Farm Insurance Agent, Irving, TX"
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FREDRICK 24.7.365

June 7, 2024

5  out of  5
rating by FREDRICK 24.7.365
"Kerri Miene - State Farm Insurance Agent Kerri is my Jake from State Farm 😀 I remember so many years ago when I moved to the Great State of Texas ⭐🤠. The first thing I was looking for was a reliable and legitimate insurance agent. I have never changed since that day. I've always felt like the policies were fair on my vehicles and rental properties. I like the service that I've been receiving so much I even follow them on social media 📱. As a good customer I also make sure I do my part to be a safe 🚘 driver to make sure I'm getting the best deals I can on each and every policy 📝. Keep up the good work there and I am grateful to be a customer of yours 🙏😇🇺🇸"
We responded:
"Thank you so much! We love working with you, and truly appreciate your recommendation. Just let us know how we can continue serving you as you continue to enjoy the Great State of Texas 🌟"
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Jim LeCroy

April 7, 2024

5  out of  5
rating by Jim LeCroy
"When I called the young lady saw who was calling, got our account up on her computer and took care of our need in less than 5 minutes. Fantastic!!"
We responded:
"Your 5-star rating means the world to us, Jim! We're delighted that our team could assist you effectively."
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Nate Dunson

March 27, 2024

5  out of  5
rating by Nate Dunson
"Kerri Miene has always been helpful, and her team as well. Thank you for all the help and care."
We responded:
"Thank you so much for your positive feedback, Nate! Providing excellent service is our top priority, and we appreciate your kind words. We look forward to continuing to assist you with all your insurance needs. - Kerri Miene - State Farm Insurance Agent, Irving, TX"